Your privacy is important to Citibank. This is why, as a member of Citigroup,
we are committed to the Citigroup Privacy Promise for Consumers, which is as
follows:
Citigroup Privacy Promise for Consumers
While information is the cornerstone of our ability to provide superior
service, our most important asset is our customers' trust. Keeping customer
information secure, and using it only as our customers would want us to, is a
top priority for all of us at Citigroup. Here then, is our promise to our
individual customers:
- We will safeguard, according to strict standards of security and
confidentiality, any information our customers share with us.
- We will limit the collection and use of customer information
to the minimum we require to deliver superior service to our customers,
which includes advising our customers about our products, services
and other opportunities, and to administer our business.
- We will permit only authorized employees, who are trained in the proper
handling of customer information, to have access to that information.
Employees who violate our Privacy Promise will
be subject to our normal disciplinary process.
- We will not reveal customer information to any external organization
unless we have previously informed the customer in disclosures or agreements,
have been authorized by the customer, or are required by law.
- We will always maintain control over the confidentiality of our customer
information. We may, however, facilitate relevant offers from reputable
companies. These companies are not permitted to retain any customer
information unless the customer has specifically
expressed interest in their products or services.
- We will tell customers in plain language initially, and at least once
annually, how they may remove their names from marketing lists. At any time,
customers can contact us to remove their names from such lists.
- Whenever we hire other organizations to provide support services, we will
require them to conform to our privacy standards and to allow us to audit them
for compliance.
- For purposes of credit reporting, verification and risk management, we
will exchange information about our customers with reputable
reference sources and clearinghouse services.
- We will not use or share - internally or externally - personally
identifiable medical information for any purpose other than the underwriting
or administration of a customer's policy, claim or account, or as disclosed to
the customer when the information is collected, or to which the customer
consents.
- We will attempt to keep customer files complete, up-to-date, and accurate.
We will tell our customers how and where to conveniently access their account
information (except when we're prohibited by law) and how to notify us about
errors which we will promptly correct.
We will continuously assess ourselves to ensure that customer privacy
is respected. We will conduct our business in a manner that fulfills
our Promise in the many nations in which we do business.
Please also read Citibank's Internet Privacy Policy,
which outlines our privacy policy for our Internet site users.
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